ITS' electronic newsletter highlighting technology services & initiatives

Introducing my.UIS

ITS is excited to launch my.UIS, a customizable, central location for many university applications and UIS-specific web page links you use every day.

A revolutionary tool, this portal allows you to create a space with the information you most need and want in a single location. You'll choose the content: Register for classes, check your e-mail, find your i-Card balance, log into Blackboard, enter grades, view class rosters, check the calendar of UIS events, and much more.

Tabs at the top of the my.UIS website will display different information for different people, depending on your role at the university.

One of the best features of my.UIS is Single Sign-On. Once you log in, you can go to the applications you need without logging in again.

Upcoming workshops, held in BRK 141A, are scheduled for:

  • September 15: 2pm - 3pm

  • September 24: 11am - Noon

  • September 30: 1pm-2pm

Screen Capture:  Camtasia Relay

In response to an expressed desire by UIS faculty to easily capture, record audio and screen, and publish lectures from anywhere, ITS, following a successful test this summer, is pleased to announce the launch of  Camtasia Relay campus wide. ITS wishes to thank all of the faculty, staff, and students who helped with the Camtasia Relay test this summer.

With a simple recording interface, Camtasia Relay is able to record your PC or Mac computer screen and audio. You do not need any special hardware to record other than a microphone, and you do not have to be on campus to conduct your recording. When you stop your recording, with a click of the mouse, the content is sent immediately to a server for processing and publication. Camtasia Relay can also be used to capture your on campus lectures from any UIS classroom. A link to your recorded lecture can be available on Blackboard immediately following the lecture capture. This allows your students to replay the lecture immediately after class and/or allows you to replay and review the lecture for them in class. ITS has put together a simple set of instructions for using Camtasia Relay.

If you need assistance getting started with Camtasia Relay, please contact Tulio Llosa.

Open Lab Available in UHB


UHB now boasts an open computer lab in UHB 2000, just off the 2nd floor lounge.  Previously located in UHB 2030, this lab will be open Monday - Thursday from 7:30am - 10pm and Friday from 8:30am - 5pm.  The lab has both Macs and PCs and color and black/white printing.


Unicenter Service Desk


Unicenter Service Desk is a new web based ticketing software used by ITS and some other service providers for resolving service requests.
In addition to submitting requests by email, phone, and walk-in, faculty, staff, and students may now log in with their NetID and password and create their own tickets, check the status of a request, add comments to a request, and even close the request.

Service Desk’s automated escalations ensure timely resolution of incidents or requests. In addition, ITS will use the reporting features of the Service Desk for workload analysis and resource management. We are also in the process of developing a helpdesk knowledge base that will allow users to troubleshoot common problems independently.

Log into Service Desk using your NetID and password.



Faculty Showcase

In this issue, we are introducing our Instructional Technology Showcase, which highlights several faculty members and how they integrate technology into their courses.

To learn how we can support you in incorporating multimedia into your curriculum, please contact Munindra Khaund.

All Things Mac @ UIS

Are you looking for Mac resources or support?  Or a place to share comments?  Check out our All Things Mac @ UIS webpage and become a fan of All Things Mac on Facebook!

Dial '7' to Get an Outside Line


All campus telephones capable of dialing off campus numbers (Springfield or long distance) must now use the Access code of '7' rather than '9'. The switch from '9' to '7' will help avoid unintentional 911 calls.

How Do I...

Create a stronger and safer password Watch this short video to learn how.

Please keep in mind that you can easily embed any video file from Atomic Learning into your Blackboard course or course website, allowing students to review or learn new skills that will help them complete course assignments and projects.

Technology Support Center, HSB 110
• (217) 206-6000
• (877) 847-0443 [Toll free]

Media Lab, BRK 180
• (217) 206-6550

UHB Computer Lab, UHB 2000

• (217) 206-7100